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Social Services

With the help of many partner agencies, Crossfield residents have access to organizations available to assist in different situations. 

211 is an essential service that helps Albertans find the right resource or service for whatever issue they need help with, at the right time. 211 is available 24/7 by phone, text, and chat. The service is free, confidential, and available in over 170 languages over the phone.

Alberta Health Services Access to Mental Health provides information, consultation and referral to individuals residing in the Calgary zone and area who have addiction and/or mental health concerns.

Mental health clinicians complete a clinical interview over the telephone to assess the individual's needs. Mental health clinicians are familiar with both Alberta Health Services and community-based programs and will explore all options to refer individuals to the most appropriate resources.

Service providers may include:

  • Psychologists
  • Registered nurses (RNs)
  • Social workers

24-hour access: 1-844-943-1500

The Addiction Helpline is a toll-free confidential service that provides alcohol, tobacco, other drugs and problem gambling support, information and referral to services. The Addiction Helpline operates 24-hours a day, seven days a week and is available to all Albertans.

24-hour service, 7 days a week


Adoption Options provides:

  • Support, information, choice counselling and ongoing support to anyone experiencing an unplanned pregnancy or parenting, but struggling and considering making an adoption plan for their child in a caring, non-judgmental environment.
  • Domestic Open Adoption Program, International Adoption Program, or Private Direct Adoption Program

#207, 5940 MacLeod Trail S.W., Calgary Alta.

(403) 270-8228

Pregnancy Support TEXT line: (403) 519-7927

In the case of a life threatening emergency, call 911 or go directly to your nearest emergency department.

Visit the Airdrie Community Health Centre (ACHC) Urgent Care for illnesses or injuries that require same day/evening treatment but are not life-threatening. If you are unsure if you should be visiting an urgent care centre, call Health Link for advice by dialing 81.

604 Main Street S., Airdrie Alta.
24 hours a day, 7 days a week
(403) 912-8500 

The ACHC also provides the following services: 

Some programs may be offered on a walk-in basis but most services are provided by appointment.

Mon., Wed., Thurs. and Fri., 8 a.m. to 4:30 p.m.  
Tuesday, 8:15 a.m. to 8 p.m.  

(403) 912-8400 (Reception)
(403) 943-5465, Option 3 (Immunization only)

Mental Health Urgent Care

This service provides psycho-social assessments and support on an outpatient basis. Urgent mental health services are available with no appointment through the Urgent Care department. Mental health assessments are offered on a walk-in basis.

Monday to Friday, 2:30 p.m. to 9 p.m.
Saturday and Sunday, 10 a.m. to 5 p.m.                

(403) 912-8500

Airdrie & District Hospice Society provides:

  • Support of physical emotional and spiritual well-being for those impacted by a life-limiting illness
  • Grief and support resources

(403) 880-0424

Airdrie and District Victims Assistance Society (ADVAS) is a non-profit, volunteer-based organization that provides 24-hour crisis response and support to victims of crime and/or tragedy. Supported and operated within the Airdrie RCMP Detachment, ADVAS assists individuals within the Airdrie and Beiseker Detachments and surrounding districts.

Airdrie RCMP Detachment
2 Highland Park Way N.E.
Airdrie, Alta. T4A 0R1

Phone: (403) 945-7290
Fax: (403) 945-7254

The Airdrie Food Bank provides services to residents of Crossfield and area, including:

  • Hampers (food hampers, emergency hampers, bread and extras, best beginning hampers, formula hampers, milk for new moms)
  • School programs
  • Community Kitchen workshops to gain cooking skills and connection

20 East Lake Way, Airdrie Alta.

Monday to Friday 8:30 a.m. to 4 p.m.                           

(403) 948-0063

The AHS Airdrie Public Health Nurse provides a wide range of health services, which may include prenatal/postpartum services as well as the following:

  • nurse home visits 
  • baby health promotion/disease
  • injury prevention services
  • well-child services
  • immunizations
  • communicable disease control
  • school health services

604 Main Street S., Airdrie Alta.

Monday to Friday, 8 a.m. to 4:30 p.m.
Tuesday, 8:15 a.m. to 8 p.m.                        

(403) 912-8400

24-hour emergency income support. 


The Boys and Girls Club of Airdrie (BGCA) has a youth outreach worker who works with youth at W.G.Murdoch High School once a week. Their program includes interacting, engaging, addressing and meeting the needs of students through the facilitation of games.

The BGCA has two locations:

The Centre:

The programs at The Centre provide youth and teens with a safe and inclusive, environment where they can be themselves, discover their interests, build their self-esteem and confidence, create new relationships, make new friends and be exposed to positive role models

Youth Drop-In is FREE every day after school until 6 p.m.

200 East Lake Crescent, Airdrie Alta.      

Monday to Friday, 8:30 a.m. to 4:30 p.m. (Closed 12 to 1 p.m. for lunch)

(403) 948-7782                         

The Club:

The programs at The Club offer unique opportunities for the development of self-esteem, new skills, making new friends and discovering interests. Both after school and evening programs as well as PD Day registration

1003 Allen Street, Airdrie Alta.

Monday to Friday, 8:30 a.m. to 4:30 p.m. (Closed 12 to 1 p.m. for lunch)                        

Phone: (403) 948-3331

The Centre for Suicide Prevention operates as an education centre for suicide prevention, with the information, knowledge and skills necessary to respond to people at risk of suicide. Workshops and resources are available online, in print and interactively.

Suite 320, 105 12 Avenue S.E., Calgary, Alta.

(403) 245-3900 

The Healthy Families program at Children's Cottage provides child development info and resources. This program is referred by public health nurses after mothers have had their babies within 0-3 months.

Main Office – Kensington

Crisis Nursery – Bridgeland

  • 845 McDougall Road N.E., Calgary, Alta. T2E 5A5
  • (403) 233-CARE (2273) - 24/7 Crisis Line

Brenda’s House – Killarney

  • 1921 28 St. S.W., Calgary, Alta. T3E 2H1
  • (403) 242-8575

Closer to Home provides:

  • Family and Community Support: Early Intervention programs designed to prevent stress, crisis, and family breakdowns such as West Central Community Resource Centre, Critical Hours Programming, and K.I.D.S. program
  • Preservation: In-Home Family Support programs designed to assist families to recover from crisis or maltreatment and to preserve the family unit and build new positive skills for the future. These include CTH’s continuum of Indigenous-focused programs and the Family Matters program
  • Reunification: In-Care Programs that help care for and bring resolution to children and their families after experiencing severe challenges, when a family’s situation has grown dangerous, or beyond their ability to manage and social services are involved

All of these services are free, however, some programs can only be accessed through a community referral. Please contact Closer to Home for information about program referrals.

3507A – 17th Avenue S.W., Calgary Alta.

Monday to Friday, 8:30 a.m. to 4:30 p.m.                         

(403) 543-0550

Alberta Health Services Community Addiction and Mental Health Services provides therapy for individuals with moderate to severe mental health concerns. Clinicians work over the telephone to help people navigate the addiction and mental health system in rural areas.

Extra emergency help is available at Airdrie Urgent Care.

104 First Avenue N.W., Airdrie Alta.

Monday and Friday, 8 a.m. to 4:15 p.m.
Tuesday, Wednesday, Thursday, 8 a.m. to 8:15 p.m.                                                          

(403) 948-3878
1-844-943-1500 (Access Mental Health)

ConnecTeen is a confidential peer support service for youth in Calgary and area. 

Being a teen can be tough; you have more independence, responsibility and stress as a teenager, and you probably have more questions, too. You can connect with a peer who understands your unique situation and can help talk you through your issues without judgment. This service is confidential so no one needs to know you contacted them. An online chat is available on the website.

Call (24/7): (403) 264-8336
Text (daily): (587) 333-2724
Email is best when your request is not urgent and no one is in danger.

The Crossfield Wellness Network is a coalition of organizations and community volunteers focused on building a healthy, resilient community that supports all residents to achieve their optimal wellness. In collaboration with the AHS-Alberta Healthy Communities Initiative and the CMHA Rural Mental Health Project, the Crossfield Wellness Network believes that, by working together, we can create healthy places and social spaces for all. As we raise awareness of existing opportunities for residents of Crossfield and outer rural areas, we will create new experiences for physical, mental, social and emotional well-being.

The Didsbury Public Health Nurse administers baby vaccinations at Crossfield Municipal Library 

1210 Railway Street, Crossfield Alta.
By appointment on Friday mornings, biweekly
(403) 335-7292 or dial 811

24-hour crisis support, counseling, youth peer support, and referrals.

403-266-HELP (4357)

Rein Forth Equine offers support services for people who are looking to engage in a partnership with a horse while growing their emotional health and wellbeing.  Horses offer up a unique opportunity to increase self-awareness,  self-esteem, self-worth and confidence, help us learn about relationships, boundaries and non-verbal communication. 

(403) 471-6812 

Health Link provides health advice and information,  24 days a week/seven days a week in 240 languages.

Dial 811 or call toll free at 1-866-408-5465

Highland Primary Care Network Programs and Clinics:

  • Health Improvement Program
  • Airdrie Teen and Young Adult Clinic 
  • Chronic Pain Clinic
  • Diabetes Essentials
  • Blood Pressure and Cholesterol Essentials
  • CrossIron Mills Walking Program
  • Prescription to Get Active 

101, 217 Centre Ave., Airdrie Alta.

Monday to Friday, 8 a.m. to 4 p.m.

(587) 287-1727

24-hour counseling for children, youth, and teens.


Alberta Health Services Mental Health Help Line provides 24/7:

  • confidential, anonymous service
  • information about mental health programs and services
  • referrals to other agencies if needed


Community Links provides support services, including:

  • counselling
  • outreach
  • community development 
  • family resources

Community Links serves and promotes the welfare of people in North Rocky View and ensures that all people have access to the services, resources and opportunities they require to promote well being.

211, 125 Main Street N.W., Airdrie Alta.

Monday to Friday, 8:30 a.m. to 4:30 p.m.
Thursday, 8:30 a.m. to 8 p.m.

(403) 945-3900  

Rural Intake at Crossfield Municipal Library

1210 Railway St., Crossfield, Alta.

Second Wednesday of each month 10 a.m. to 1 p.m.

(403) 945-3900      

Parenting Connections

A group designed to help parents build skills, connect with others and access information on subjects relevant to parents of infants, toddlers and preschoolers, Parenting Connections is offered four times a year:       

  • For pregnant/new mothers/and mothers with children under the age of 6 years (6th birthday)
  • In collaboration with Alberta Health Services
  • Each session will focus on a specific topic aimed at creating stimulating and informative discussions, and providing information that can contribute to the healthy development of children.
  • At the group, parents can talk with a:
    • Dietitian
    • Public Health Nurse
    • Support Services Worker
    • Parent Coach

Crossfield Community Centre, 900 Mountain Ave.
1 p.m. to 3 p.m. the third Thursday of each month when program is offered

(403) 945-3900

Rocky View and Wheatland Employment Services will help you with your employment and career goals, including helping you identify the steps needed to reach your goals, free of charge:

  • Assistance with resumes and cover letters
  • Building your interview skills
  • Providing you with information on the local job market
  • Access to computers and the Internet, as well as Microsoft Word
  • Access and use of our printers, copier, scanner, fax machine and phones
  • Career advising, testing, and workshops
  • Government publications on job search and career development 
  • WorkWise is a skill-building program designed especially for Mature Workers

#412, 121 Main St SW, Airdrie, Alta.

8 a.m. to 4:30 p.m. 

(403) 836-5305