Utility bills are mailed or emailed to property owners every two months.
To avoid a $2 paper utility bill charge, the Town can email utility bills to residents. Fill out an E-Bill Agreement, return it to the Town office before the next billing date to avoid a $2 paper bill fee, and watch your email for your next utility statement.
Forms of payment
You can pay your utility bill at the Town office located at 1005 Ross Street.
NOTE: Due to COVID-19 restrictions, the Town office is currently closed to the public. Bill payments can be made over the phone or by utilizing the front door mail slot at this time.
Office hours are 9 a.m. to 4:30 p.m. Monday through Friday.
The Town of Crossfield accepts the following:
*A service charge will be added to any payments made by credit card.
Front Door Mail Slot
Utility bill payments may be dropped in the after-hours drop box located just outside the front doors of the Town office.
You can choose to send a cheque or money order payable to the Town of Crossfield. Allow enough time for the payment to reach the Town Office by the due date. Record your account number on the cheque or enclose the bottom portion of the bill. Postdated cheques are accepted. Any payments that are returned may be subject to a $36 service charge.
Town of Crossfield
Crossfield, Alta. T0M 0S0
Payments can be directly debited from your account on the due date of the bill. A void cheque or bank memo from your bank is required. Fill out a preauthorized utility form and forward the form to the Town of Administration Office for processing. Any payments returned are subject to a $38 service charge.