2026 Utility Rates
Below are the 2026 Utility Rates as approved by Town Council at its December 6, 2025, meeting.
For reference, the 2025 rates are also shown, with the new billing rates displayed in the right-hand columns. Utility rate increases will take effect for the final bi-monthly billing cycle, March 2026. Monthly utility billing will take effect on April 25, 2026, with the rates displayed in the far right column.
Setting up a Town Utility Account (Water/Wastewater)
If you are new to Crossfield or have changed residence, you can complete the Application for Connection/Disconnection, and email or stop in at the Town office to set up a new utility account. Any changes to an account must be completed in writing.
Your utility statement includes charges for water, wastewater (sewer), garbage, and curbside recycling. Utility statements are sent out bi-monthly on the 25 of the month - starting in January - and are due on the 15 day of the following month.
Have your utility bill emailed directly to you - fill out an E-Bill Utility Service Agreement and return it to the Town office prior to the next billing date to avoid a $2 paper bill fee.
Payments can also be directly debited from your account on the due date of the bill. A void cheque or bank memo from your bank is required. Fill out a Preauthorized Utility Form and forward the form to the Town office for processing. Any payments returned are subject to a $38 service charge.
Town of Crossfield utility accounts are set up solely in the property owner's name. (Tenants may receive a copy of bi-monthly utility statements upon owner's request.)