Access to Information
As a public body, the Town of Crossfield is subject to both the Access to Information Act as well as the Protection of Privacy Act. Under these two Acts, the Town of Crossfield endeavours to balance the public’s right to access information and an individual’s right to privacy through administering an access to information request program.
Previously, this program was administered under the Freedom of Information and Protection of Privacy Act (FOIP), however, that legislation has since been repealed and replaced by the Access to Information Act and the Protection of Privacy Act.
How to make an Access to Informaiton Request
Requests for copies of Town records should be made in writing to the Access to Information Coordinator using the Access to Information Form.
Completed forms can be submitted in one of the following methods:
Email: admin@crossfieldalberta.com
Mail or in-person:
Town of Crossfield
PO Box 500, 1005 Ross Street
Crossfield, AB T0M 0S0
How to Complete the Access to Information Request Form
General Request or Personal Request
If you decide to make an access to information request, you will have to specify whether you are seeking "general information" or "personal information."
A request for personal information is a request for your own personal information or for the personal information of an individual you are entitled to represent. "Personal information" is defined in the Access to Information Act as "recorded information about an identifiable individual."
A request for general information is a request for any other kind of information, including the personal information of a third party. Most requests are general information requests.
Authorization of Representative & Affidavit of Witness Form
If you have been authorized to act on behalf of another individual to access their personal information, the Town requires that the provincial Authorization of Representative & Affidavit of Witness Form be completed and sent to our office before the request is processed.
Fees:
Payable when you submit the Access to Informaiton Application Form.
Request to obtain your own personal information unless the cost exceeds $10. | No charge |
General Information - one-time fee | $25.00 |
General Information - continuing request fee | $50.00 |
| Additional fees for converting, printing, and handling the record for disclosure may be incurred. | |
Payment Options
- By cheque or money order made payable to Town of Crossfield and mailed to:
Box 500
Crossfield, AB T0M 0S0 - By credit card, phone 403-946-5565 to provide your card information.
- By cash, debit/credit card, cheque, or money order paid in-person at the Town Office.
When to Expect a Response
Under the Access to Information Act, the Town of Crossfield is required to respond to your request within 30 business days. The 30-business day deadline may be extended under circumstances including, for example, if large volumes of records are involved or if third parties need to be consulted.
Request a Review
If you make an access to information request and disagree with the response you received from the County, you may contact the Office of the Information and Privacy Commissioner of Alberta (OIPC) to review the decision(s) related to your request. This request must be submitted to OIPC within 60 days of a decision being made by the Town.