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COVID-19 Information for the Community

The latest

Service Canada has provided the Town with general information to assist Canadians to navigate its services and programs during the COVID-19 pandemic. Also released is information specifically for youth and for seniors.

Stage 1 Re-opening Plan - June 1

Alberta entered Stage 1 of the summer re-opening plan June 1. The following restriction changes are now in effect province-wide:

  • Outdoor social gatherings – 10 people max, no more than two household cohorts is encouraged (indoor gatherings still not permitted)
  • Outdoor fitness, performance and recreation activities – up to 10 people with two metres distancing at all times (indoor activities still not permitted)
  • Personal and wellness services – can re-open by appointment only
  • Restaurants – outdoor patio dining for up to four household members per table, or three people if diners who live alone are with their two close contacts
  • Retail – 15 per cent of fire code occupancy
  • Funeral services – up to 20 people (receptions still not permitted)
  • Wedding ceremonies – up to 10 people (receptions still not permitted)
  • All other restrictions remain in effect, including distancing and masking requirements.

Alberta has met the targets to enter Stage 2 on June 10, which will see further easing of province-wide restrictions. More info will be shared next week.

Office re-opening

The Town office will re-open to the public May 31. Masks are mandatory and social distancing must be observed.

To ensure the safety of the public and our staff, only one individual will be helped at a time. Please line up six feet apart until it's your turn. 

If you have any questions, call the office at (403) 946-5565.

Provincial re-opening plan

The province unveiled its Alberta's Open for Summer Plan May 26 that would see some restrictions lifted as early as June 1 with more loosening of the rules planned for June 10.

The three-stage plan is based on the numbers of Albertans having received at least one dose of the COVID-19 vaccine and the number of hospitalizations continuing to go down.

Service Canada 

Due to recent service changes as a result of COVID-19 (Coronavirus), Service Canada is urging people to not to visit local Service Canada Centres unless it is absolutely necessary to do so.  

Individuals should continue to use Service Canada’s many online services whenever possible.  

1) Go online: 

For the most convenient, easy-to-use and secure way to apply, view or update your information, access the most requested services online. Please note you can now apply online for a Social Insurance Number (SIN), essential for accessing government services and benefits, through the secure SIN online portal.

2) Call

Access the most requested toll-free numbers for service. Please note call volumes are expected to be high during this time. 

3) Get extra help without leaving your home

If you have a question, need extra help or need to make an appointment for an in-person service, fill out the service request form and a Service Canada officer will call you back within two business days.

If your community members or individuals within your network do not have access to the Internet or face other barriers, the Service Canada Outreach Support Centre will ensure they get access to the services and benefits they need. Call the toll-free number 1-877-631-2657,  TTY: 1-833-719-2657 from 8:30 a.m. to 4 p.m., Monday to Friday. 

4) Visit by APPOINTMENT 

If you require service in-person please make a request for an appointment by filling out the service request form.  A Service Canada officer will call you back within two business days. If your request cannot be completed by phone, they will offer you an appointment for service at a Service Canada Centre. Please note that Service Canada is not accepting requests for same day bookings. 

If you require an appointment and do not have access to the Internet call the toll free Service Canada Outreach Support Centre at 1-877-631-2657,  TTY: 1-833-719-2657 from 8:30 a.m. to 4 p.m., Monday to Friday.

Get the Facts

For all the FACTS about how the COVID-19 virus is impacting Alberta, visit 

The Public Health Agency of Canada also has a website set up to update Canadians regarding this virus:

Garage and Yard Sales

Garage and yard sales are now allowed but there are precautions to follow both as the seller and the buyer. Download our information sheet here.

How to properly wash your hands

This website for Certified Nursing Assistants provides information from the World Health Organization on proper handwashing protocols:

Off-leash parks:

The off-leash dog parks within Crossfield (Limit Ave. & Western Dr.) remain open to the public; however, provincial guidelines for physical distancing (six feet) continue to be in effect. If you feel sick, please stay home.

Transfer Station & Recycling Depot:

Due to the COVID-19 pandemic, the Crossfield Transfer Station & Recycling Depot is still open and operational with COVID-19 public health measures in place. We ask all users to wear masks and ensure social distancing requirements are met.

Increase in crimes of opportunity:

During the COVID-19 pandemic we want to encourage residents/businesses to continue to protect their personal property – even if you are home. It has come to our attention that crimes of opportunity have increased. We remind residents and businesses that crimes of opportunity can be reduced through awareness & prevention, whether you’re at home, at work, in a car or walking. The Town is asking all residents and businesses to be aware of your surroundings, be alert to potential dangers and report any suspicious vehicles or activity.

For non-criminal police assistance, call the Airdrie RCMP Detachment at (403) 945.7200 or email:

For criminal matters that require a police officer, call (403) 945.RCMP (7267) to be connected with the call centre. If you do not have a phone, please pick up the metal phone outside the front door at the detachment on Highland Park Way in Airdrie.

In an emergency, call 911.

We thank everyone for their cooperation and diligence during this time. 

Crossfield COVID-19 Vulnerable Citizens Program:

Tea and Tunes with Eris

The Town has begun a new program for any community member who feels isolated or lonely during this public health crisis. 

Fire department:

Call 911 in an emergency. For general inquiries or to report something non-emergent, call the Town office at (403) 946-5565 and your call will be redirected. Additional questions will be asked before fire crews are displatched to ensure the safety of our first responders.

Health-related inquiries should be directed to 811. An online tool to assess your chances of having the COVID-19 virus as well as links to sources of credible information about the pandemic are on the province of Alberta website -…/Pa…/COVID-Self-Assessment.aspx


We’ve heard that scammers pretending to be from AHS have started going door-to-door in Calgary to gain access to the homes of residents, particularly seniors. Please warn local seniors to be vigilant. AHS is NOT offering COVID-19 testing door-to-door.

What are the symptoms?

The symptoms of COVID-19 in its more mild form include:

  • fever,
  • cough
  • extreme tiredness

If you also experience shortness of breath and/or diffuculty breathing, you may have a more serious form of the disease.

The Province of Alberta has an online self-assessment tool you can use to help you determine if you have been affected -

If you suspect you have been infected, call your primary healthcare provider or Heathlink 811 - dial 811 - immediately. Do not go to your doctor's office, walk-in clinic, urgent care centre or emergency department. Health Link 811 will set up an appointment for you to get tested.

You can help limit the spread of this virus by following a few precautions:

  • wash your hands frequently and for at least 20 seconds;
  • sneeze or cough into your sleeve or a tissue;
  • avoid touching your face;
  • if you are feeling ill, stay at home and isolate yourself from others in the home; and
  • self isolate for 14 days upon returning from travel outside of Canada, whether you feel ill or not.

Updates regarding the Town of Crossfield's response to the COVID-19 crisis will be posted here as well as on the Town's social media - Facebook, Twitter and Instagram.

UPDATE - June 22, 2021

Provincial Statistics:

  • 57 new cases 
  • 1,773 active cases
  • 200 in hospital, 54 in ICU
  • 2,292 total deaths
  • 0 active cases in Crossfield area, as defined by AHS, and two deaths.

UPDATE - Nov. 9, 2020

The number of confirmed cases daily continues to rise at an alarming rate. Dr. Deena Hinshaw, Alberta's chief medical officer, said the rising numbers of cases and hospitalizations are "concerning." She issued a plea aimed at Albertans who don't believe the virus is a real threat to them or their cohort.

"After eight months, I know some people have let their guard down, often because they have not contracted the virus and they don't know anyone who has, either," she said. "Why take extra precautions? Why limit what you do when you have not gotten sick?

I understand the fatigue and frustration, and the desire to go back to the old normal. But COVID-19 does NOT play favourites. It is in every part of our province. Every community has been touched by it. 

If you have not gotten sick and don't know anyone who has, then you must do everything possible to keep it that way. We all have a role to play in suppressing transmission, and together we have the power to lower our case counts. We must all seize the opportunity presented to us. We are strongest when we all work together."

UPDATE - Nov. 3, 2020

During her update Nov. 3, Dr. Deena Hinshaw, Alberta's chief medical officer, said, "While COVID has consumed much of our attention in our lives, we must not forget that babies are still being born, accidents are still occurring and Albertans continue to experience a wide range of urgent health needs."

"Our top priority is protecting the health system to ensure that COVID-19 does not threaten our ability to provide the essential care that Albertans require for all their health issues."

Hinshaw urged Albertans to continue to be vigilant and to do what they can as individuals to stop the upward trend in new cases, which she called, "a sharp and concerning increase."

UPDATE - Aug. 27, 2020

Alberta's Chief Medical Officer Dr. Deena Hinshaw provided additional information regarding the school re-opening strategy during her update today:

Hinshaw encouraged parents and caregivers to access the province's online toolkit, launched within the last week. The toolkit can be found here. The toolkit is available in 10 languages, including English, French, Punjabi and Chinese.

UPDATE - Aug. 26, 2020

Today, Prime Minister Trudeau announced a $2 billion Safe Return to School fund, which the provinces and territories can access to make sure schools are provided with whatever they need to ensure students are safe when schools re-open next month. More information regarding the program:

UPDATE - Aug. 25, 2020

There have been a total of 23,709,003 cases and 814,592 deaths worldwide since statistics started to be collected. Canada has had a total of 127,617 cases and 9,129 deaths. (Source: Johns Hopkins University of Medicine

UPDATE - June 5, 2020

The Prime Minister announced a $14 billion transfer to provinces and territories to help address the costs of the pandemic including childcare, PPE, sick pay, seniors and support for municipalities. Trudeau clarified this money is a targeted transfer and “very specific standards need to be met across the country.”

The province of Alberta announced additional measures to help business owners and to aid economic recovery.

  • To ease the impacts of new measures, businesses and non-profits need support to reopen. The government is committing up to $200 million in funding for eligible businesses and non-profits to access up to $5,000 to offset a portion of their relaunch costs.
  • The government is planning further measures including legislation to ensure commercial tenants will not face rent increases or are evicted for non-payment of rent due to the COVID-19 public health emergency.

UPDATE - June 1, 2020

Today Prime Minister Trudeau announced the first of what he said would be multiple financial supports for municipalities due to the COVID-19 pandemic. A total of $2.2 billion will be distributed to municipalities via the Gas Tax Fund. Instead of receiving the yearly support municipalities get from the federal government twice per year, Trudeau said the total amount would be dispersed to municipalities in one payment. This arrangement was developed in consultation with the provincial premiers last week, Trudeau said. More information is be forthcoming from the federal government.

UPDATE - May 25, 2020

  • Applications are now being accepted for the Canada Emergency Commercial Rent Assistance (CECRA) for small businesses. Property owners will reduce rent by at least 75 per cent for the months of April, May, and June, for their small business tenants. CECRA will cover 50 per cent of the rent, with the tenant paying up to 25 per cent and the property owner forgiving at least 25 per cent.
  • The federal government has launched the Business Resilience Service, which will be available for small business owners, entrepreneurs, not-for-profit organizations and charities. This service will help entrepreneurs and small business owners in need of financial planning advice, particularly those who may not have access to an accountant. The hotline will offer bilingual services and operate seven days a week from 8 a.m. to 8 p.m.

UPDATE - May 19, 2020

Today Prime Minister Trudeau announced the Government of Canada is expanding the eligibility of the Canada Emergency Business Account (CEBA). Sole owner businesses, those relying on contractors, or family owned businesses that pay family through dividends now qualify for support. This program provides qualifying businesses with a loan up to $40,000 interest free. Repaying the balance of the loan on or before Dec. 31, 2022 will result in loan forgiveness of 25 per cent (up to $10,000).

Canada and the U.S. have agreed to extend the current measures along the U.S.-Canada border by 30 days, to June 21. All non-essential (discretionary) travel at the Canada-U.S. border is restricted.

UPDATE - May 12, 2020

Today Prime Minister Trudeau announced a $2.5 billion financial support program for seniors. Any senior receiving the Old Age Security payment will get a one-time $300 payment, and seniors who also qualify for the Guaranteed Income Supplement will receive an additional $200. According to Trudeau, approximately seven million Canadian seniors will receive this support.

The government is also investing another $20 million into the New Horizons for Seniors Program, which funds various community projects for seniors. The program helps seniors deal with isolation through things such as virtual exercise programs and providing tablets.

UPDATE - May 11, 2020

Minister of Economic Development, Trade and Tourism Diane Fir today announced the launch of the Bizconnect website for Alberta's businesses. This website provides businesses with information about the public health measures they will be required to take to re-open while keeping their employees and customers safe.

According to Fir, the website currently includes information for businesses able to re-open during stage one of the province's relaunch strategy. Some of the businesses which will be allowed to re-open during this stage include hair salons, daycares and day camps, restaurants, museums and art galleries, farmers' markets and retail. 

The website will be updated with sector-specific information as the province moves through the various stages of the re-launch.

UPDATE - April 22, 2020

Minister of Culture, Multiculturalism and Status of Women Leela Aheer announced the Alberta Cares Connector which allows Albertans to safely connect with local charities that need help during the COVID-19 public health crisis. This new initiative is a collaboration between the Calgary Volunteer Centre and the province of Alberta.

UPDATE - April 21, 2020

The province has started posting information regarding where there are outbreaks of COVID-19 in continuing care facilities on its website:

Federal Update:

Prime Minister Trudeau announced a new $350 million Emergency Community Support Fund today. Community groups and non-profits will be able to apply for this funding to help them with salaries and other operating costs. Some of this funding will go directly to smaller organizations and some will flow through larger agencies like the Red Cross and United Way.

Trudeau announced a calculator has been added to the Canada Revenue Agency website which employers can use to determine what they can expect to claim through the Canadian Emergency Wage Subsidy. Starting Monday, April 27, employers will be able to access this calculator and apply online.

UPDATE - April 20, 2020

Provincial Minister of Health Tyler Shandro today announced three initiatives to ensure continuing care facilities in the province, which have been hard hit by the COVID-19 virus, will have the staff they need to take care of the most vulnerable:

  • increased funding to hire extra staff
  • a wage supplement of $2 per hour during the pandemic for frontline staff in these facilities
  • fast tracking students in healthcare programs by offering them practicum placements.

UPDATE - April 16, 2020

Chief Medical Officer Dr. Deena Hinshaw today said the COVID-19 pandemic has yet to peak in Alberta. People should continue to practice physical distancing and good personal hygiene.

She provided information during her daily update about additional steps people can take to protect their health, particularly those who smoke, vap or drink alcohol. Those who smoke or vap do tend, she said, to exhibit more severe symptoms if they get the virus, and she urged people to stop or cutback on smoking or vapping.

Hinshaw said drinking alcohol can impact a number of things - health, mental health, family violence - negatively, and advised women to drink no more than two drinks per day and men to drink no more than three.

The Alberta Quits website is available to assist people wanting to quit or cutback. 

UPDATE - April 15, 2020

Premier Kenney announced $53 million in new funding for mental health and addiction supports today. This includes:

  • $21.4 million to increase online and phone helplines,
  • $2.6 million to expand individual and group treatment options,
  • $4.2 million to expand access to these supports through primary care networks, and 
  • $25 million for a new grant program to enhance community mental health and addictions recovery.

Federal Update:

Prime Minister Trudeau announced additional changes to the Canada Emergency Response Benefit (CERB) this morning. Seasonal workers and those who have recently run out of employment insurance will now also be eligible for CERB. People who make less than $1,000 a month due to reduced work hours will also qualify.

The wages of essential workers - including those working in continuing care facilities - will be topped up by the federal government for those earning less than $2,500 per month.

Trudeau also announced a new portal at or on the COVID19 app is available for those struggling with mental health or addictions issues at this time. 

UPDATE - April 14, 2020

Prime Minister Trudeau announced new rules for returning travelers; if you come back from out of country and don't have an isolation plan, you'll be taken to a quarantine site. This new rule goes into effect at midnight tonight.

In addtion, Trudeau announced $20 million in new funding for the Canadian Food Inspection Agency to be used to ensure Canadians' food sources are safe.

The Canadian Parliament met on the weekend and passed the largest spending package since the Second World War. This includes the Canadian Emergency Relief Benefit and the Canadian Emergency Wage Subsidy.

UPDATE - April 8, 2020

The total number of confirmed cases in Alberta is now 1,423, up 50 from yesterday. An additional two deaths have occurred as a result of the virus bringing the total in Alberta to 29. 

Prime Minister Trudeau announced some important programs for students and employers during his morning press conference:

  • Employers can have 100 per cent of the wages paid under the Canada Summer Jobs Program subsidized by the federal government. The duration of this subsidy has been increased to February 2021. 
  • The criteria for qualifying for the Canada Emergency Wage Subsidy has been relaxed. Businesses will only have to show their revenue has decreased by 15 per cent as a result of COVID, not the 30 per cent orginally announced. In addition, rather than comparing revenue to the same months in 2019, employers can now use January and February 2020 as the point of comparison.

UPDATE - April 7, 2020

There was no update from Alberta's Chief Medical Officer Dr. Deena Hinshaw today; however, the Premier addressed Albertans on broadcast media at approximately 6 p.m.

Kenney told Albertans to expect to be under the current public health orders until the end of May. Alberta Health Services (AHS) has analyzed the data and determined three possible scenerios, each dependant on how well Albertans adhere to those public health orders.

Probable scenerio:

  • Hit peak in mid-May
  • 800,000 infections
  • 400 to 3,100 deaths

Elevated scenerio:

  • peak in early May
  • 1 million infected
  • 500 to 6,600 deaths

Worst case scenerio

  • peak mid-April
  • 1.6 million infected
  • 32,000 deaths

Kenney said the public health orders - practicing physical distancing and good hygiene, staying home as much as possible - are having a positive impact on Alberta's fight against the COVID virus, and if people continue to follow these directives, the situation will not escalate to the elevated or worst case scenerio.

The government has made the pandemic its focus, providing $500 million to AHS to expand healthcare capacity - ICU spaces, ventilators, etc.

At the same time, he said Alberta is facing a very serious economic recession - the worst since the Great Depression. The energy sector will take longer to recover than a lot of other industries, according to Kenney. He said his government has taken steps to accelerate that rebound by beginning discussions with the US about a co-ordinated defense against the actions of Saudi Arabia and Russia to hurt the North American energy sector. Despite this and other efforts, Kenney said Albertans should expect to see the deficit triple, from $7 billion to $21 billion. However, he said Alberta would eventually emerge with a stronger and more diversified economy. 

Kenney said a relaunch strategy has been developed with five factors:

  • mass and aggressive testing for COVID-19,
  • more precise tracking of close contact cases,
  • strong border screening of international travellers - more aggressive than what the federal government has put in place,
  • strict enforcement of quarantine orders; and
  • use of masks when Albertans are required to venture into places like grocery stores where many may gather.

More information about $12 billion pledged to the COVID-19 response by the Alberta government will be released over the next few days. 

COVID-19 statistics for April 7:

  • 25 new confirmed cases since yesterday bringing the total to 1,373
  • Two additional deaths, both in the Calgary AHS zone

UPDATE - April 6, 2020

Today, Canada's Chief Public Health Officer Theresa Tam advised that the wearing of non-medical masks in public may provide extra precaution when in a situation where physical distancing is diffiult to maintain - e.g. a grocery store or pharmacy. However, Tam emphasized these masks do NOT protect the person wearing them; they may prevent that person from spearding the virus while non-symptomatic. It is important to continue to practice physical distancing and good hygiene if you decide to wear a mask. A mask does not take the place of these important behaviours.

Prime Minister Trudeau announced additional supports for women's emergency shelters and the homeless on Saturday. Today, he announced the government is working on providing financial support for people who have had their hours cut as a result of the pandemic and post-secondary students who may have trouble finding a summer job. Details will be announced over the next few days.

Six of the big banks have reduced their credit card interest rates, at the request of the federal government, for clients experiencing financial hardship as a result of the pandemic. The banks include CIBC, RBC, TD and the Bank of Montreal.

Provincial Update:

The total number of confirmed cases in Alberta rose by 98 to 1,348, and an additional woman has died as a result of the virus bringing to the total number of deaths in Alberta to 24. Of the confirmed cases, 361 people have now recovered. It is believed  204 of the confirmed cases are due to community transmission.

The number of offers of help to the Bites and Pieces program tripled over the weekend to approximately 3,000, showing the willingness and kindness of Albertans to help their fellow residents.

Like Tam, Alberta's Chief Medical Officer Dr. Deena Hinshaw is now saying that wearing a mask when out in public, when physical distancing is not an option, can help to flatten the curve of COVID cases; however, there are guidelines to follow to ensure these masks are being used properly. Avoid touching your face while wearing a mask, wash your hands before and after putting the mask on, and wash fabric masks as soon as they get dirty by washing them with other laundry in hot water and dried on the hottest setting. Place used masks in a separate bag until you have time to launder them to avoid passing the virus to a clean mask.

Wearing a non-medical mask may protect other people; it will not protect you. Hinshaw stressed that staying home and practicing physical distancing is the most important thing you can do.

The province also announced a number of temporary changes to Alberta's employment standards. 

UPDATE - April 3, 2020

This is a very confusing and scary time for many individuals and businesses. The Canadian government introduced a number of initiatives this week to help those individuals and businesses. We have created a page with information about those programs and links to apply or find more information -

Provincial Update:

Premier Kenney announced Alberta had compiled enough data to be able to conduct some data modeling and these data would be released next week. He emphasized that the healthcare system has enough medical equipment and supplies to handle the pandemic. He thanked Albertans for following the public health orders as best they can.


Kenney asked Albertans who produce goods or services which could help fight the pandemic to come forward to the government through the Bits and Pieces program. In the week the program has been running, the province has heard from 1,100 businesses and individuals, including ATCO, which has offered to supply several hundred trailers to be used for quarantine, supplementary medical facilities, etc. and Suncor which donated 45,000 N95 masks for use across the province.


Alberta Chief Medical Officer Dr. Deena Hinshaw reported the number of confirmed cases of COVID-19 in Alberta had risen by 107 to 1,075. An additional five deaths have occurred, bringing the total number of deaths in Alberta to 18. Eight of these deaths occurred at the Mackenzie Town Continuing Care Centre in Calgary. One of the new deaths was a 20-year-old woman in the Edmonton area, which, according to Hinshaw, points out that this virus does not only target the elderly.

There continues to only be one confirmed case of COVID-19 in the Crossfield zone, which encompasses an area to east of Irricana and south to Highway 566, NOT just the Town of Crossfield. 

UPDATE - April 1, 2020

Canada Emergency Wage Subsidy 

Federal Finance Minister Bill Morneau held a press conference today to provide additional information about the Canada Emergency Wage Subsidy program, originally announced March 27. 

Businesses which experienced a 30 per cent or more decrease in revenues due to COVID are eligible to receive the subsidy. Whether a business qualifies will be done by comparing revenues from March-May 2019 to March-May 2020. Businesses will need to reapply each month. Businesses that turn out not to be eligible will be required to re-pay and may be subject to penalties.

  • largest economic program in Canadian history – est. cost is $71 billion
  • open to small and big businesses - the number of employees in the business does not determine eligibility.
  • 75 percent of your salary on the first $58,700 you earn – maximum of $847 per week
  • applies whether the business is open or not
  • businesses are encouraged to top that up if possible – not a requirement, however
  • backdated to March 15
  • hospitality industry, non-profits and charities are also eligible
  • will be extended if the crisis continues past three months

Morneau said he expected a portal for businesses should be available on the website in a few days.

UPDATE - March 31, 2020

Prime Minister Trudeau today announced his government would allocate $2 billion for the purchase of personal protective equipment, with a focus on items produced in Canada. Trudeau said Canadian-made ventilators and testing kits would be available soon.

UPDATE - March 26, 2020

An online assessment tool for healthcare workers will go live tomorrow, according to Alberta's Chief Medical Officer Dr. Deena Hinshaw. This tool will be available March 27 at

Am assessment tool for community members is already available at

UPDATE - March 25, 2020

Today, Alberta's Chief Medical Officer Dr. Deena Hinshaw, announced that compliance with the public health orders already announced is now mandatory. Level 1 Peace Officers will have extra powers to issue tickets. 

To protect the health and safety of Albertans, law enforcement agencies now have full authority to enforce public health orders and issue fines for violations.

  • Mandatory 14-day self-isolation for returning international travellers or close contacts of people with confirmed COVID-19.
  • Mandatory 10-day self-isolation for people with symptoms that are not related to a pre-existing illness or health condition: cough, fever, shortness of breath, runny nose or sore throat.
  • Mass gathering restriction violations are now legally enforceable and subject to fines.
  • Facilities under this order include all nursing homes, designated supportive living and long-term care facilities, seniors lodges and any facility in which residential addiction treatment services are offered under the Mental Health Services Protection Act.

Hinshaw said the number of confirmed cases of the virus in Alberta jumped by 61 overnight and now sits at 419. The number of confirmed cases of COVID-19 in Canada is now 2,020, with 27 deaths, including two in Alberta. 

May 20, 2020

A message from Mayor Tennant:

Dear community members:

Everyone is anxious to get back to normal after all the stress and uncertainty caused by the COVID-19 pandemic, and one of the questions I’m getting asked quite frequently is “when will the Town re-open the playgrounds?”

We know it’s difficult with nicer weather finally here to have those closed, but we’ve had to make the best decision for the community based on recommendations from the Alberta Emergency Management Agency (AEMA) and Alberta Health. Although the province has announced municipalities can re-open playgrounds, the requirements are more than our small town can fulfill at this time.

Those requirements would mean the equipment would need to be sanitized and disinfected after each use and we simply don’t have enough staff to meet that requirement. Only one family group at a time would be allowed to use the playground equipment and we can’t meet the requirement to supervise the playgrounds round the clock, either.

The Town’s Emergency Operations Centre (EOC) is in regular contact with AEMA and Alberta Health, and as soon as the restrictions are lifted to a point where the Town can provide safe access to the playgrounds, they will re-open. We will make sure to let the community know through posts to our social media (Facebook, Twitter and Instagram) and website –

All of council would like to see our playgrounds and other facilities re-open but we have to put the well-being and safety of the entire community first. We hope you understand.

Mayor Jo Tennant

May 16, 2020

Message from Mayor Jo Tennant:

To the community of Crossfield

We are living in uncertain times, where the situation is shifting by the minute. I’m sure this is causing some stress for our families and businesses. The Town of Crossfield is committed to providing residents with information regarding the COVID-19 pandemic in a timely and transparent manner.

We made the decision, March 13, to cancel or postpone all Town-organized events and programs. We are taking direction from the provincial government which has limited gatherings of 250 or more people and recommended social distancing as a successful way to limit the spread of the virus.

Town services remain operational; your water and electric remain on and garbage/waste collection will continue as usual at this time.

All kindergarten to Grade 12 schools within the Rocky View Schools (RVS) division have been closed indefinitely. The division is determining how it can best continue to deliver course material to students via alternative means. The RVS website is your best source of information on that developing situation –

I encourage you to educate yourself and your family about the virus by visiting credible sources of information – the province of Alberta’s website and the Public Health Agency of Canada’s website include up-to-date information about the impact COVID-19 is having on Albertans. You can find information about how the virus spreads, its symptoms and what to do if you believe you have contracted the disease on these websites.

Information regarding what the Town of Crossfield is doing to mitigate this threat to public health – including up-to-date information about facility and other closures – can be found on the Town’s website at or by following us on social media: Facebook, Twitter and Instagram.

At this time, I know I can count on Crossfield residents supporting each other. We can get through this together.

Mayor Jo Tennant